Who are Waters Corporation?Based in Longbridge, Waters Corporation are a machine shop for production of components for the mass spectrometry scientific sector.
Waters Corporation was experiencing ongoing issues with frequent coolant changes across their machines. While their previous coolant performed adequately in the short term, it would quickly deteriorate, developing unpleasant odours and causing operational issues. This led to increased machine clean-outs, higher maintenance costs, and unnecessary downtime, all of which impacted productivity and overall efficiency.
Andy Watkins, who had recently joined Waters Corporation, had prior experience using Pennine products and was already familiar with the quality and performance. Working alongside Pennine Technical Sales Engineer, Dale, it was recommended that Waters trial Ultrasol X-777 coolant.
To further enhance performance and consistency, Pennine’s PROCARE Fluid Management Service was also introduced. This service provides regular monthly visits to monitor coolant condition, identify potential issues early, and resolve them quickly and efficiently. All data is logged and stored centrally in PROCARE Fluid Cloud, allowing Waters Corporation to access historical and live information anytime, anywhere.
Since switching to Ultrasol X-777, Waters Corporation has seen a significant reduction in machine clean-outs. The coolant remains cleaner for longer and does not produce unpleasant odours, resulting in:
• Reduced coolant-related maintenance
• Lower overall operating costs
• Less machine downtime
• Increased job capacity and productivity
Introducing PROCARE Fluid Management has further ensured consistent coolant performance and peace of mind through proactive monitoring and fast issue resolution.
Andy has been extremely impressed with both the product and the service, describing them as “excellent” and stating that he “would highly recommend Pennine” to others.
By partnering with Pennine and adopting Ultrasol X-777 alongside the PROCARE Fluid Management Service, Waters Corporation has improved machine reliability, reduced costs, and increased production capacity. The combination of a high-performance coolant and expert ongoing support has delivered long-term operational benefits and measurable results.
