We believe in building relationships with our customers by understanding their needs and offering technical advice and support when they need it. Here are a few words from some of our customers...
“The service from Pennine is excellent and is tailored to our company and our needs. Bob is a fountain of knowledge and is always happy to help, even with the minor queries I may have. Emma is always quick to process our orders and correspond with us. Customer service is as important to us as quality and cost, Pennine tick all the right boxes! I would definitely recommend them to others. The additional services they assist us with, such as double checking our readings etc, are of great reassurance and help to keep our machines performing efficiently”
Becci Brindley, Business Administrator,
Provincial Engineering (Lancs) Ltd
“I think it’s fair to say that since Pennine has come on board we’ve got the support we need,
the records are good, we get a monthly report as part of the
PROCARE Fluid Management service and with that I feel confident that
all our machines are being well looked after and supported by Pennine Lubricants.”
Keith Yarnold, Operations Director
Special Machined Products Ltd
– PROCARE Fluid Management Service
“Pennine have not only supplied our metalworking fluids for over ten years, but a
first class backup service and knowledge of the products and their application which has been invaluable.
No problem has ever been too trivial, and their assistance, particularly this year in setting up our metalworking fluid
management system, has been enlightening, informative and much appreciated.”
Sue Rainford
Alfreton Fabrications Limited
– PROCARE Fluid Management Service
“Pennine offer excellent customer service and a quick response to problems.
They are great at making us aware of new products on the market which can help efficiency”
Alan Phillips, Works Manager
Microblade LTD
“Pennine provide a really good service, they remain competitive with their pricing
and they have good knowledge of our industry and our specific needs”
Steven Deakin, Fitter
Hopkinson Reclamation
“The communication from Pennine is great, we are always fully
informed of our order status and they always deliver on time.
I have been really impressed with the quality of their oil”
Mark Wood, Fitter
Betney Cop Restoration Co.
“We’ve recently changed to Pennine Lubricants, I can’t thank Bob
enough for the effort and service that’s provided every time we order.
Always happy to do business”
Mylo Charlesworth, Purchasing and Warehouse Operative
CNC Rotary.com
“In fifteen years of dealing with Pennine Lubricants,
I have found the service to be impeccable”
Jeremy Gosling, Director
Fine Grinding LTD
“Very knowledgable, competitively priced, always good
availability and quick delivery too. A joy to deal with”
Martin Lambeth, Parts Manager
Wardmans LTD (Matlock)
“Pennine Lubricants are a very efficient and reliable company.
We have been working alongside them for the past 5 years and
have built an excellent working relationship with them”
John O’Conner, Operations Manager
Lechler LTD
“They offer an excellent service, are polite and offer helpful advice”
Mathew Kelly, Operations Manager
Barrett Steel
“Pennine are more than just a supplier, they offer technical
support and expertise. They provide full regular monitoring of
metal working fluids and any aspects that support the safe use and
operation of the oils and coolants we use on our site”
Kevin Martin, Health & Safety Manager
Abbey Forged Products
